Value innovation
Our culture as experienced by customersThis page is dedicated to customer testimonials that we believe to be the best way to measure our culture – what we say about our culture is much less important than how our culture manifests in customer value.
“Ease of integration and delivery of stable solution”
Tier 1 APAC Telecommunications Service Provider
“Globetom were able to integrate their platforms easily into the rest of our architecture to meet our functional needs.
The application has been highly available and stable, recently passing a milestone of 1000 days uptime.
The product has been well maintained over the past four years with enhancements and regular major and minor software patch cycles – these have been delivered in a consistent manner by Globetom, with no post patch stability issues or operational impacts to our operations.”
DOMAIN CHAPTER LEAD – CUSTOMER & CAMPAIGN
Tier 1 APAC-based Network Operator
“True partnership and admirable work ethic and values”
Digital Service Customer in Middle East
“The team doesn’t function like the typical development partner where each and every item is bean counted and priced and becomes a roadblock if not clearly outlined.
The team truly embodies the vision the customer wants to push forward, showing as much passion and dedication to the work as the customer themselves, and always goes above and beyond to support the customer with value added services (e.g. in our case, the presentations, the support on calls).
This makes you indispensable as a value creator for the customer and makes the notion of becoming a repeat customer almost a guarantee.”
DIRECTOR OF TECHNOLOGY & DIGITAL INNOVATION
E-commerce Service Provider, UAE
“True partnership and admirable work ethic and values”
Digital Service Customer in Middle East
“The team doesn’t function like the typical development partner where each and every item is bean counted and priced and becomes a roadblock if not clearly outlined.
The team truly embodies the vision the customer wants to push forward, showing as much passion and dedication to the work as the customer themselves, and always goes above and beyond to support the customer with value added services (e.g. in our case, the presentations, the support on calls).
This makes you indispensable as a value creator for the customer and makes the notion of becoming a repeat customer almost a guarantee.”
DIRECTOR OF TECHNOLOGY & DIGITAL INNOVATION
E-commerce Service Provider, UAE
“Niche supplier delivering differentiation”
Tier 1 African GSM Operator
“It is really us that have to thank you.
It is niche suppliers like yourselves and a few others that give us the differentiation that we need in the marketplace while the larger vendors give us the network that we need to have.”
CHIEF EXECUTIVE OFFICER
Tier 1 GSM Operator
“Value delivery as an OEM product supplier”
Major international aviation technology market player
“We selected Globetom as our vendor to power one of the core pillars of our product offerings to our customers. We operate in a very competitive marketplace that requires a fast-paced approach to product development and delivery.
Our collaboration has led to a product offering that is well received by our customer base as well as prospective customers.
We have been impressed with Globetom’s high level of technical expertise, delivery excellence, and commitment to our partnership.
I would highly recommend Globetom as a partner for anyone looking for a highly competent organization that delivers very innovative solutions.”
CHIEF PRODUCT OFFICER
US-based Aviation Technology Company
“Value delivery as an OEM product supplier”
Major international aviation technology market player
“We selected Globetom as our vendor to power one of the core pillars of our product offerings to our customers. We operate in a very competitive marketplace that requires a fast-paced approach to product development and delivery.
Our collaboration has led to a product offering that is well received by our customer base as well as prospective customers.
We have been impressed with Globetom’s high level of technical expertise, delivery excellence, and commitment to our partnership.
I would highly recommend Globetom as a partner for anyone looking for a highly competent organization that delivers very innovative solutions.”
CHIEF PRODUCT OFFICER
US-based Aviation Technology Company
“Consistent performance driving value”
Tier 1 APAC Telecommunications Service Provider
“The Globetom team have consistently performed well, delivering the original project on time and budget and resolving integration errors in a timely manner and to expected standard.
The Globetom project team worked diligently to understand our detailed requirements and our technical landscape, which was key to a successful outcome.
Subsequent to the original deployment project, we chose to utilise the Globetom platform for managing financial transactions for devices for our Enterprise and Managed Service customers.
The Globetom project team performed very well during this enhancement project and delivered the integrated functionality as required without issue.”
SOLUTION ARCHITECT
Tier 1 APAC-based Network Operator
“Cooperative team committed to customer value”
Tier 1 Telecommunications Service Provider
“I also must say that Globetom have also been extremely cooperative in looking at each and every issue raised, as they have been over the last 10 years I have been dealing with them and they deserve a big thank you too!”
BUSINESS USERS OF GLOBETOM PLATFORMS
Tier 1 Network Operator
“Cooperative team committed to customer value”
Tier 1 Telecommunications Service Provider
“I also must say that Globetom have also been extremely cooperative in looking at each and every issue raised, as they have been over the last 10 years I have been dealing with them and they deserve a big thank you too!”
BUSINESS USERS OF GLOBETOM PLATFORMS
Tier 1 Network Operator
“Great industry standards collaboration”
Tier 1 Telecommunications Service Provider
“Just wanted to let you know that we have successfully launched the Loyalty platform in our markets. It is our first TM Forum compliant platform operating at scale with a reach of around 20m customers.
Without your advice on TMF658 during the planning and architecture phase, we wouldn’t have made it – it was an important contribution and a great collaboration on TM Forum Open APls.
I am happy to support any press release to that extent. Let me know.”
EXECUTIVE HEAD: REGIONAL DIGITAL CHANNELS & ENGINEERING
Tier 1 Multi-national Network Operator
“We have been pleased with their product performance and their team’s responsiveness to our growing business needs”
Global Communication Provider
“Since selecting Globetom to manage our crucial rating and online charging functions for our B2B business segment, we have been pleased with their product performance and their team’s responsiveness to our growing business needs.
We are excited to now expand Globetom’s coverage to include our B2C and Partner segments and look forward to a long relationship!”
CHIEF TECHNOLOGY OFFICER
Global Communication Provider
“We have been pleased with their product performance and their team’s responsiveness to our growing business needs”
Global Communication Provider
“Since selecting Globetom to manage our crucial rating and online charging functions for our B2B business segment, we have been pleased with their product performance and their team’s responsiveness to our growing business needs.
We are excited to now expand Globetom’s coverage to include our B2C and Partner segments and look forward to a long relationship!”